Complaints / Personal data policy:
Information about complaints
A complaint concerning a product or a service purchased from us may be submitted to:
1. The Danish Camping Board, Att .: Klagenævnet, Mosedalvej 15, DK-2500 Valby.
For further information about complaints concerning campsites in Denmark go to campingraadet.dk/klager/
The Danish Competition and Consumer Authority, Center for Complaint Resolutions, Carl Jacobsen Vej 35 2500 Valby.
You can file a complain to the Center for Complaint Resolutions via forbrug.dk
The European Commission Online Dispute Resolution portal can also be used when filing a complaint. This is particularly relevant for consumers residing in an EU country. Complaints can be filed here: http://ec.europa.eu/odr.
When filing a complaint through the EU ODR portal you will need to enter our e-mail address firstname.lastname@example.org
Personal data policy:
To book at www.dalgårdcamping.dk you must register with the following personal information: Name, address, telephone number and e-mail.
You can, therefore, freely visit our website without disclosing your personal information until you choose to make a booking. Be it online booking, by booking by mail or phone.
Information registered at Dalgård Camping is stored for five years after the last booking, after which the information is deleted.
When your personal information is collected in our booking system, we ensure that it will always happen upon your consent. Ie You are informed about what information is collected.
The owner of Dalgårdcamping and the administrators of our booking system have access to the information that is registered about you.
The data controller at Dalgård Camping is Diana Korsholm.
We do not store customer information encrypted.
We do not transmit customer information encrypted.
Information provided to Dalgård Camping is not disclosed or sold to third parties in any way and we do not register any personally sensitive information.
You have, as registered with Dalgård Camping, always the right to object to registration. You also have the right to understand what information is registered about you. These rights are in accordance with the Personal Data Act and inquiries ifbm. This is addressed to Dalgård Camping, email@example.com